Guest interview on TalkingHE Podcast: Social Media for Learning in HE

 

TalkingHE is a podcast for higher education led by Santanu Vasant bringing you perspectives and insights into the sector. In each episode Santanu talks to people working in and with higher education, including academics, researchers, support staff, consultants and senior leaders to get expert analysis of the issues effecting them. You can follow the podcast on Twitter @TalkingHEPod 

In this episode I was invied by Santanu to talk about Social Media for Learning. 

Email salutations - how do people like to sign off their messages these days?

The blessing gesture which is the inspiration for the Vulcan salutation

My students are shortly going to be working with Clients from external organisations. In preparation for the initial meetings I like to go through a few professional protocols. These include: 

• Dressing smartly and wearing clean shoes/trainers
• Introducing themselves and handshakes
• Sending a thank you email after the meeting (with examples of what an email should not look like - casual, grammatical errors etc. and then how it could be presented more professionally)

As I was planning for the class, I added to the slides some suggestions for starting a professional email and how to end it. I suggested that Hi [add name] or Dear [add name], were both good to start an email. To finish the email I suggested Regards, Best regards or Kind regards as there are frequently used. 

From my own experience, I also see Best and Cheers used by people I tend to know; and sometimes where appropriate Thanks. I wondered if there were other alternatives, so decided to put out a quick poll on Twitter and set it to be open for 7 days. 

Which do you consider to be the most professional way to end a work related email? Please add alternative salutations in the comments.

— Sue Beckingham (@suebecks) January 24, 2020

I have to say I was surprised by both the number of responses to the poll and the comments/discussions that accompanied this. By the end of the week, 612 voted. According to the poll Kind regards was the most popular with 57.4% of the votes and Ward regards least popular with just 3.4%. 

There were numerous comments tweeted and it was fascinating to see how strongly some felt about particular salutations. One tweeted:

"I did research this a little and Best wishes seems the best option. I’ve never said “regards” to anyone in my life! And “best” sounds like a 19th century English eccentric saying goodbye to a bar full of people after an evening of sharing thespian anecdotes"

Another highlighted that they no longer used email and had moved to using Microsoft Teams. I asked how users typically signed off messages in that space. His reply was:

"It's constant ongoing dialogue so never really need to end it. If you send a lot of emails it's amazing how much time you waste with pleasantries. I sometimes just reply by liking a message as acknowledgement"

Alternatives included Cheers, Sincerely, Thanks/Thank you/Many thanks, Kindest and Sincerest Regards.

Maybe we should just use the Vulcan salutation emoji and "live long and prosper"

🖖

This was popularised long before email of course. The Vulcan "salute" is attributed to Leonard Nimoy, who was the half Vulcan character Mr. Spock on the original Star Trek television series.

https://emojipedia.org/vulcan-salute/

And if you are going use this you need to do it correctly! 

A raised hand, with the fingers separated between the ring finger and the middle finger.

http://archive.li/3bK5

https://en.wikipedia.org/wiki/Vulcan_salute

Tweetchats, Personal Learning Networks and CPD.

Personal Learning Networks

Last summer Laurie Phipps got us thinking once again in response this time to the tweet from @EdTechPossum below. I started writing this post and then somehow the holidays followed by the autumn semester took over and it remained in draft. Now the start of a new year and just before I return to work, it was my intention to reflect on the past decade. Having re-discovered this draft I thought it was time to finish it.

Enough with your Tweetchats already! pic.twitter.com/lwgEkfFbBR

— Ed Tech Possum (@EdTechPossum) July 31, 2019

Tweetchats

Lawrie reached out to his connections to ask them what they felt about Tweetchats through Twitter and two Jiscmail lists. For the record a tweetchat is a conversation that takes place on Twitter with a bespoke hashtag. Usually a series of 5-8 questions over the space of an hour are posted with the hashtag to stimulate a discussion around a chosen topic. Participants include the hashtag in their answers. If you search for the tweetchat hashtag you then get to see the conversations taking place. 

Also I posted to a mailing list and had people feel the need to respond and assert that they don't do Twitter...

— Lawrie (@Lawrie) August 6, 2019

True to his word Lawrie did write this up titled 'Inspired by a Possum' and makes it clear that this is just a quick capture and is limited by the sample size and the nature of the collection. It made for an interesting read for different reasons. One was perceptions of what people liked or disliked about tweetchats and the other was around what personal development is considered to be.

Likes and dislikes

Unsurprisingly the respondents included ideas, feedback and opportunity to learn in relation to what they liked about tweetchats. During a tweetchat it is usual for participants to discuss and question, as well as to share links to further related resources. I frequently participate in tweetchats and always come away learning something. 

In answer to what was the main dislike, the responses included people not feeling they had a way in, and people wanting a way of breaking the ice or being introduced. As an introvert I often feel all of these in face to face group conversations. Whereas online I have gained confidence I think through observing how others interact and realised that it's fine to just jump in and contribute to the chat despite not knowing the people taking part. Perhaps more importantly it is also ok to take time to think and then respond as and when you wish to as a dialogue can take place over time. The time lapse to respond may just be a few minutes or it may be longer. You get to choose. 

Taking part in online small group webinars which involves real time conversations however does take me out of comfort zone. In these situations I often have to challenge myself to contribute. Facilitators like Maha Bali in the Virtually Connected online conversations have helped to draw me and many others into conversations and it makes such a difference. I need to think about how we could replicate this in tweetchats, to help people new to the concept find a way in. Asking people to introduce themselves just before the chat starts could be one way. The difference with the tweetchats is that unless you participate even if this is just a like or retweet, no-one knows you are even listening. 

Personal development

One of Lawrie's questions related to the timing of some of the cited tweetchats as these take place in the evening. He asked: Do you take the time “back”? (e.g. if you participate outside of working hours do you try and take some time off in lieu of participation). He specifically wanted to question why a CPD activity took place out of working hours. This surprised me as I have always taken the stand that my own personal development is something I choose to do and that this is different to the CPD training I am required to undertake as requested within my workplace. For example courses like fire awareness and unconscious bias, or as members of the Department Leadership team we all had to take a series of eight management development workshops. These are undertaken during work time. I would expect time in lieu if I was asked to take a work related course in the evening or over the weekend. 

For me my personal development is not always essential for my role, but it is something that continues to help me to grow as an individual. I do strongly believe that my online connections who I may or may not have met in person have contributed to my learning and therefore advocate the term 'personal learning network'. Many of my connections are just that - people I personally choose to connect with, interact with, and learn with. I hope over time I have also been able to contribute to others development in some small way. These conversations and learning opportunities mostly take place through Twitter. Tweetchats are just one example that contribute to my CPD. I frequently use my commute to and from work to catch up on news and through the use of Tweetdeck and the free version of Hootsuite, I can filter tweets by groups or hashtags, allowing me to focus on many different conversations. I choose when and what I want to engage with. 

For a long time now it has become second nature to share things I have found interesting by tweeting a link or retweeting what others have shared. I don't feel I have to engage constantly with others and refer to positive silent engagement (as opposed to the term 'lurking' which for me still has negative connotations) where I can choose to simply 'listen in'. As I have said many times, as children we all learned through listening and observing. It is no different online. 

It saddens me deeply that there are people that use these online spaces to spread hatred and misinformation. I hope in time there will be ways to eradicate this. It should go without saying, but if there are tweets in your stream that offend or upset you, then you can choose to unfollow those responsible, block accounts that you don't want following you, or mute conversation threads. This aside, I do feel it is important however to listen to different viewpoints and make my own decisions. I don't always agree with what others might say and yet I don't feel I have to make that known. 

My network includes people from many different countries and it is fascinating to learn about different cultures and also through shared interests. From a personal development perspective I think we can learn so much from each other through the sharing of our ongoing lifelong learning journeys. As an educator I gain so much from those who reflect on the process of that learning. I need to become a better open reflector and look up to the likes of Maren Deepwell and Sheila MacNeill. So in 2020 I must endeavour to do this and share more of my own learning experiences. 


Image credit: ijmaki from Pixabay free for use

Reflecting on #altc 2019

Assocation for Learning Technology

On the 4th February 2019 I received an email from Maren Deepwell titled Keynote invitation: ALT Conference 2019. It said:

Dear Sue 

Together with the Conference Co-Chairs, Melissa Highton, Louise Jones and Keith Smyth, I am now writing to invite you to keynote at ALT's 2019 Annual Conference, which takes place 3-5 September in Edinburgh, UK - https://altc.alt.ac.uk/2019/. 

We think what your work and what you have to say would really resonate with our community and contribute to the critical dialogue we seek to foster on technology in education and its political, social and economic context. We are particularly keen to look at the big picture across sectors and find common challenges.  

Previous keynote speakers include  Tressie MacMillan Cottom, Peter Goodyear, Siân Bayne, Bonnie Stewart, Audrey Watters, Ian Livingstone, Josie Fraser and Laura Czerniewicz. 

My initial reaction was that Maren had accidently sent this to the wrong Sue and I did respond to check with her! She quickly confirmed the email was meant for me, and I told her I would be honoured to accept the invitation. In a follow up call with Maren and Martin Hawksey, I was blown away when I saw the venue for the event. 

The conference was to be held at McEwan Hall in Edinburgh. 

ALT Conference 2019

My keynote had the title "Revisiting the affordances and consequences of digital interconnectedness and socially mediated publicness" (Note to self: choose a short snappy title I can actually remember for future talks!)

Highlights of the conference

Frances Bell was awarded Honorary Lifelong Member of ALT for the amazing work she has done for ALT and the community.

Our newest honorary life member @francesbell #altc pic.twitter.com/Wx4Um5hTge

— ALT - alt.ac.uk (@A_L_T) September 4, 2019

The amazing #shoetweets of which there were many!

About time that we had another #shoetweet #altc pic.twitter.com/xfoKmdZl8o

— ALT - alt.ac.uk (@A_L_T) September 4, 2019

Chris Bull took so many exceptional photos which captured the heart of the conference. The full album of photos expertly taken by Chris can be found in the ALT Conference 2019 Flickr album 

Suffice to say this was an experience of a lifetime and I am so grateful to Maren and colleagues for giving me this opportunity and having such faith in me to deliver a keynote. 

In conversation with Maren Deepwell

I recently had the privilege to be invited to take part in a short interview with Dr Maren Deepwell - a new series of 'In conversation with' posts that can be found on the ALT Blog. 

Having read previous posts where Maren has talked to Melissa Highton, David Hopkins, Elizabeth Charles and Maha Bali, it is fascinating to see the variety of responses to the same set of questions. I find it so interesting to hear about what others are working on. The #altc community have a common interest in the use of learning technology but the members have a wide range of roles. I think this is what makes it such a rich network and as I mentioned in one of my reponses, it is a very generous community that provides support and shares a wealth of information through the Jisclist, Twitter and events. 

Never sure who reads posts like this I was over the moon to find that Stephen Downes had picked up on this one and wrote a short post on his own blog. 

Maren Deepwell has posted a number of these conversations recently. The questions are pretty light ("Current recommended reading?", "In work travel, you are never without..?") and though we don't get to see a lot of substance, we get... some. For example: "The SMASH (Social media for Academic Studies at Hallam) team formed in in 2016 will be looking to share an open web site of resources and activities they have co-created." And "a weekly conversation on all things learning and teaching... take a look at  https://lthechat.com."

Thank you Maren for inviting me to take part in this. 

You can read the full post here: https://altc.alt.ac.uk/blog/2019/08/maren-deepwell-marendeepwell-in-conversation-with-sue-beckingham-suebecks/. 

The ALT Conference Preview - Radio EDUtalk

Radio #EDUtalk 10-07-19 Data, Dialogue, Doing #altc

I was thrilled to be asked by Maren Deepwell to take part in a ALT Annual Conference 2019 Preview  on Radio #EDUtalk, alongside Maren and Martin Hawksey. John Johnston one of the hosts of EDU talk led the interview and the conversation flowed. I couldn't believe how fast the time went!

We talked about the themes of the conference and how these were developed by the conference chairs. I love how they engaged in 'Visual Thinkery' with the very talented Bryan Mathers which led to the beautiful Celtic inspired conference logo below.

The conference themes are:

• Student data and learning analytics
• Creativity across the curriculum
• Critical frames of reference
• Learning Technology for wider impact

We talked about the use of social media and Martin described its use as "turbo charging the power of the event". At last year's conference over 18k tweets were shared during the three days. The use of live streaming and recordings on YouTube of the keynotes and other talks certainly opens the conference up to those that are unable to make it and also presents the opportunity to rewatch. 

The conference programme is very exciting with a great selection of sessions to choose from. I'm really looking forward to learning more about how holograms and chatbots are being used. 

You can listen to the whole interview on Radio #EDUtalk

More about the conference

ALT’s Annual Conference 2019 is seeking to confront and challenge established assumptions, approaches and accepted truths in relation to key dimensions of digital education, and to advancing our practice and thinking through critical dialogue and reflection, closer scrutiny of evidence and theory, and a stronger commitment to values including creativity, community, social good, openness and porosity, and more democratic access to knowledge and learning.

You can read more about the conference themes here.

The conference will be hosted at the University of Edinburgh and co-chaired by:

• Melissa Highton, Assistant Principal and Director of Learning, Teaching and Web Services, University of Edinburgh
• Louise Jones, independent
• Keith Smyth, Professor of Pedagogy at the University of the Highlands and Islands. 

The conference venue
If I was a little nervous before, finding out where I will be presenting has sent my heart racing! I am experiencing feelings of both fear and excitement in equal measure. A sneak peak at where the keynotes at this conference will take place!

https://www.edinburghfirst.co.uk/venues/mcewan-hall/

Becoming a Certified Management and Business Educator #CMBE

I am delighted to now be a CMBE! 

The Chartered Institute of Business Schools launched a new scheme called the Certified Management and Business Educator (CMBE). This provides business school educators (and those subjects that include business) with a framework for continuous professional development and a designation recognising their commitment to excellence in teaching. It focuses on ongoing development and complements the HEA Fellowships and the PGCert in HE, giving educators a platform to continuously develop their practice as well as providing a recognised designation when this has been achieved. It also demonstrates a commitment to the quality of learning and teaching. Educators need to commit to 40 hours of CPD a year. 

Like other schemes such as SEDA and HEA there is an option for those who don’t currently meet the criteria. They are able to join the scheme through the Associate Management and Business Educator (AMBE) route. Individuals on the AMBE route can then qualify as CMBE after completing three years’ CPD.

The framework supports educators to develop their practice according to their development needs across enhancing teaching and learning practice; scholarship of teaching and learning; and academic leadership. What I like about this scheme is the need to record your CPD, and that this can be done in a way that suits you. Secondly the very process of doing this will be useful to reflect on at annual appraisals/PDRs. Thirdly and for me most important is that by becoming a Certified Management and Business Educator, I will demonstrate to my students that I value reflecting on my own practice and the need for continuous professional development and lifelong learning. 

Furthermore I hope to connect with other educators in the community who are also involved in the scheme and listed in the CMBE Directory. I have added my certificate to my LinkedIn profile and shared via Twitter tagging @CharteredABS and #CMBE. Having been a member of the SEDA (Staff and Educational Development Association) and ALT (Association for Learning Technology) for many years, I very much value the learning that can take place within these communities where the open sharing of our practice is so beneficial.   

To find out more about this scheme go to: https://charteredabs.org/cmbe/